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Newsflash

  • See the Calendar tab above for information on the NW RUG meeting on 7/24/2007 at Amazon.com at 6PM
  • You will need to register on this RemedyUserGroups site to RVSP to this meeting.
 
  • The Northwest Remedy User Group has begun moving their site content to RemedyUserGroups.com.  Welcome to the community!
 
  • The San Diego RUG has also joined our growing community!  Welcome one and all!
 
  • MWRUG has come on board and will be using this site as their portal going forward!  Welcome to you all!
 
Show latest blog entries
Remedy Integration
(Wednesday, 09 July 2008) Written by Ravi Sivaji
How do we login into remedy from an external web application and maintain the session that can be used for a given period of time? How do we create and update Contacts in Remedy from an external .Net web application? How do we create and update Tickets and messages in Remedy from an external .Net web application? How do we assign and transfer tickets between different Remedy users from an external .Net web application? Is it possible to pull out Ticket details and Contact details from Remedy using an external .Net web application for display?   In general we need to know if there is a Remedy SDK or webservice that can be used by an external application to login into Remedy, maintain sessions, perform the operations above and pull out data for display.  
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Remedy Development for Honda
(Thursday, 17 April 2008) Written by Stuart Conry
American Honda Motors has an opening for a Remedy Developer at their location in Torrance , CA

  As the Remedy Developer , you will be responsible for an enhancement to Remedy ARS 6.3 to support a new user base, and various maintenance and support activities in an AIX/Sybase environment. Education, skills and experiences needed:  

  • Mid-level application development skills with Remedy ARS 6.3 and homegrown applications
  • Proven ability to follow a structured application development methodology from scoping through implementation
  • Working knowledge of Developer Plus, Admin, Migration and Import tools desired
  • Working knowledge of Remedy on AIX platform with Sybase database desired
  • Familiarity with Asset Center and LDAP integration desired
  • Familiarity with Remedy 6.3 web desired
  • Experience with ITSM including incident and change management desired

    Responsibilities

    Specifically, the job responsibilities will include:

  • Enhancements to Remedy ARS 6.3 to support a new, remote user base including scoping, design, development (coding and testing), and implementation.
  • Production support of existing Remedy ARS 6.3
  • Remedy technical support for cutover to a new data center
  • Backup to Remedy administrator

        This is a 12+month contract.   In exchange for your commitment, you will receive a competitive pay rate + Benefits (medical, dental, vision, life, 401k).

      For immediate consideration, forward me a copy of your resume in a word document.   Also, give me a call at 1-800-270-4737 ext 10194.  I look forward to talking with you soon.

    Thanks,

      Stuart Conry
    PDS Technical Services, Inc.
      214.647.9600  ext.  10194 phone
    800.270.4737 toll free
    sconry@pdstech.com
      “Connecting the right people to the right jobs”

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    Finally, some back relief!
    (Friday, 27 July 2007) Written by Matt Reinfeldt
    Okay, I've given it three weeks, and I do have to say, buying a Herman Miller Mirra chair for my home office (I work out of the house) has made a HUGE improvement in how my back feels!  Obviously, like most of you, I work in front of the computer most of the day.  Usually, that's 6-10 hours a day sitting.  I've been doing this for several years, and I've noticed that my back has started to be more and more sore.  So, I decided that since I chose this profession (I mean, isn't Remedy FUN?!  ), I should invest a little bit in my health before it's too late.  After testing it out for three weeks, I can safely say, it was worth the money!  I honestly don't even notice sitting through those long meetings any more!  The Mirra allows you to adjust: the lumbar support the height the arm rest height, angle, and width the depth of the chair how far it tilts (four positions, 1 forward and 3 to the rear) and the tension level (how hard/easy it is to tilt) It's seat is mesh and the back is made up of a very cool, flexible, contoured plastic.  Did I mention that it has a 12 year warrantee?  Yup!  Do I sound like a sales pitch?  I hope so!  I can only hope that everyone else who is forced (by choice, of course!) to work long hours in front of a computer, has the opportunity to do it in a chair that will make the time fly by instead of being insufferable. So, do your research, and when you're done, buy the chair that really makes a difference (it has for me!): the Herman Miller Mirra Chair!!!
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