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Job Opportunity - Remedy Administrator
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| (Monday, 30 November 2009) Written by Caitlin Slowinski |
| Job Opportunity in Reston, VA 6 month - permanent position Perm salary: 100k Remedy Administrator Description: Must-haves Active DOD Secret Clearance is required. • 3+ years of Remedy Developer and Administrator experience • Strong knowledge of Remedy Forms, Active Links, Filters, Escalations, Menus, Guides, workflow, Reporting and other related components • Strong Knowledge of Remedy ARS, Incident Mgt, Problem Mgt, Knowledge Mgt, Change Mgt, and Service Request Mgt modules version 7.0. • Good knowledge of Microsoft technologies. • Ability to produce technical requirements based on user requirements and design documentation that describes system requirements, performance criteria, data flows, and end-user interfaces. • Good knowledge of Database structures and architecture (SQL Server). • Should be self-starter with excellent communication and team-oriented skills as well as strong analytical and problem solving skills. • Good verbal and written communication skills Day-to-Day • Work as a Remedy tool administrator and security specialist for Incident Management, Change Management, Asset management module and ITSM CMDB in Remedy AR System 7. • Provisioning of users and groups in various Remedy modules such as Incident Management, Problem Management, Change Management, Asset Management and custom home grown applications within Remedy AR System. • Working closely with users to identify their provisioning needs and direct them on how to submit correct tickets. • Working with the automation team to provide requirements for the automation solution for user provisioning. Anyone interested, email me your most updated resume and call me at the office. Email: CSlowinski@insightglobal.net Phone: 703-442-7717 Thanks! Caitlin |
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