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Newsflash

  • See the Calendar tab above for information on the NW RUG meeting on 7/24/2007 at Amazon.com at 6PM
  • You will need to register on this RemedyUserGroups site to RVSP to this meeting.
 
  • The Northwest Remedy User Group has begun moving their site content to RemedyUserGroups.com.  Welcome to the community!
 
  • The San Diego RUG has also joined our growing community!  Welcome one and all!
 
  • MWRUG has come on board and will be using this site as their portal going forward!  Welcome to you all!
 
Remedy Developer
Reference XX59651
Job Type Full-time
Job Status Sourcing
Date Posted Friday, 15 June 2007
Location Arlington
Duration
Company Information Verizon FNS (A Verizon Business Company)

Arlington, VA
Website: http://www.verizonbusiness.jobs
Job Description

Verizon Business: Careers

With the agility of a small company, Verizon FNS has the technical experience and competence to fully assist its customers, both old and new, in the analysis and assessment of compliance across the technical spectrum of networks. As a Verizon company, we provide the advantages of a large company, able to leverage the resources of a Fortune 12 corporation to provide a total communications and security solutions package to satisfy customer needs. 

Architect, deploy, support and provide training for Remedy 7.0 (ITIL) product. Responsibilities will include but not limited to:

Configuration of BMC 7.0 Remedy applications. Customization of BMC 7.0 Remedy applications. Provide solution designs based on requirements. Scope and develop custom applications. Provide system and customization documentation. System troubleshooting. Installation and configuration of all BMC 7.0 Remedy applications. Implement integrations to the BMC 7.0 Remedy application.  Provide leadership and project management. Mentor junior engineers.

Qualifications A four year undergraduate degree (BA, BS). Demonstrated mastery of documentation software (e.g. MS Word, Excel, PowerPoint and Visio; Adobe Acrobat; etc.). References indicating a proven track record of working well with technical subject matter experts (SMEs) and with non-technical managers and project stakeholders. Experience in business process and/or technical consulting. Experience with IT systems and technology platforms. Experience defining and leading IT improvement projects. 10 years general IT/Systems Engineering experience. Experience with ITIL best practices. 4 year specific experience with Remedy Software Products (must have experience with Remedy 7.0). Project management experience. Experience with Incident, Problem, Change, Configuration and Asset Management, CMDB, Knowledge Management. Knowledge of ITIL and other IT Best Practices frameworks (ideally, Foundations Certified)

Secret level security clearance is required to start this position. Interim TS or TS preferred.
Highest finished education College, University
How to Apply
Email Resume To Kathryn.blanche@verizon.com
Contact Info Kathryn Blanche
Contact Email: Kathryn.blanche@verizon.com

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