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Crystal report: Logon failed. (ARERR 1904) (2 viewing) (2) Guests
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TOPIC: Crystal report: Logon failed. (ARERR 1904)
#14
rim_a_dee2 (User)
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Crystal report: Logon failed. (ARERR 1904) 1 Year, 5 Months ago Karma: 0  
Good Afternoon,

I'm experiencing a problem running reports in the Report console. Since upgrading to Version 7.0.01 Patch 002, I receive the following when trying to run any reports;

An error occurred while generating the Crystal report: 0x80047e48 - Logon failed. (ARERR 1904)

The reports ran fine on 6.03 patch 20.

Has anyone experienced this?

Please Help!

Thanks!
 
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#16
SusanPalmer (Admin)
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Re:Crystal report: Logon failed. (ARERR 1904) 1 Year, 5 Months ago Karma: 0  
You might want to try and reconfigure your ODBC drive for AR.

hth,
Susan
 
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#17
LisaErickson (User)
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Re:Crystal report: Logon failed. (ARERR 1904) 1 Year, 5 Months ago Karma: 0  
I experienced the same problem --- and though I hated to do it -- and after trying everything else -- we had determined that some other new users did not experience the same problem -- we guessed that I had some sort of caching error and at the advice of my consultant, I spent some time deleting out files in the subdirectores in the c:\Documents and Settings\user\Application Data\AR System\HOME directory. Ugly, I know.
 
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#18
SusanPalmer (Admin)
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Re:Crystal report: Logon failed. (ARERR 1904) 1 Year, 5 Months ago Karma: 0  
I wonder if you couldn't just delete all the folders. I believe they will recreate, kind of like a new user installation.

Susan
 
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#21
rim_a_dee2 (User)
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Re:Crystal report: Logon failed. (ARERR 1904) 1 Year, 4 Months ago Karma: 0  
Thanks Lisa,

I deleted all the *.arv files on my machine and I no longer receive an the error msg. I'm going to do some quick uat before rolling it out. Thanks again..
 
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#22
rim_a_dee2 (User)
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Re:Crystal report: Logon failed. (ARERR 1904) 1 Year, 4 Months ago Karma: 0  
Thanks Susan..
 
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