Adding Mainframe data to the Event Management & Service Impact Management Picture
Dave Davies

› The strengths of the Mainframe
› Evolving Business Applications
› Mainframe Strategy
› The Enterprise Picture
› How Products from BMC Software Support the ITIL Processes
› Mainframe products that support BSM
› Possible Futures

Advanced Scheduling Techniques
Al Rowe

› Control Solutions –Who we are
› Group Scheduling
  – General description
  – Active vs. Wait Schedule –a performance advantage
  – Monitoring and controlling
  – Group statistics
› Case Study No. 1 –Schedule Transition
› Case Study No. 2 –Hard Dates
› Case Study No. 3 –Almost Cyclic
› % Command
  – Invoke Submit Simulation
› Not Condition
  – CYCLIC Groups, the NOT Condition
› Future Scheduling (Start and Stop)
  – Future Scheduling
› Utilities
  – CTMBLT –Build a Schedule via batch
  – CTMSLC –Scheduling Clean-up

Aligning IT with the Business at DST Systems: Evolution Not Revolution
Terry Brush

› DST Overview
› The Evolution Problem
› Enterprise Solution
› Technology Views
› Help Desk Integration
› The Evolution Continues
› Questions

Anyone Seen My Computer? - Managing a Proactive Asset Lifecycle
Maya Malevich

›Asset Management overview
›BMC®Asset Management offering
›Great Expectations

Are You Ready? An IDM self-assessment workshop
Christopher Williams

› “What” and “Who” Is In Our House Today?
› Are We Doing Enough?
› Are There Alternatives?
› The Basic Ground Work!
› Justification & Appropriation or Vilification?

Automate Your Identity Management Lifecycle Through Business Process Automation (Workflow)
Arnaud Gallut

› Introduction
› Best Practice Usage of the Identity Management Suite Workflow Engine
  – Audit and Compliance
  – Employee Recertification (a.k.a“Attestation”)
  – Corrective Processes and Reconciliation
  – User Management and Self Services
  – Access Management
› Latest and Upcoming Features: Identity Request Manager 5.5
› BSM Integration
› Third-Party Systems Integratio

Automating Change in your BMC®Service Desk Express Suite Environment -Integrating Discovery, Distribution and Patch Management
Serena Lambiase

› The Challenges
› Why Automate?
› What to Automate
› Key Components of the Solution
› Take a Look at the Solution

Automating for Agility in the Data Center
Purnima Padmanabhan
Jeff Evans

›The Situation
  –Challenges
  –Objectives
›BMC Solution for Data Center Management
  –Closed-Loop Change Management
  –Data Center Optimization
›BMC’s Vision and Future Direction for Data Center Management 

Automating the Creation of the Service Model with BMCTopology Discovery
Mike Ramos

• Purpose
  • Of BMC®Foundation Discovery/BMC®Topology Discovery
• Process
  • From BMC Foundation Discovery/BMC Topology Discovery to BMC®Atrium CMDB to Service Modeling
• Workflow
  • From BMC Foundation Discovery/BMC Topology Discovery to BMC Atrium CMDB to BMC®Impact Service Model Editor (by way of BMC®Remedy®Asset Management)
• Discovery Best Practices
  • Repository Sizing and Export Considerations