For anyone with an iDevice of one sort or another (iPhone, iPad, iPod, etc.), you can now install the ‘WWRUG11 Conference application’ by Anders Wilhelm from the iTunes App Store. It’s a great way to keep track of all the events going on! (Thanks Anders!) Sorry, but I’ve not seen anything for the Android platform yet, but if I do, I’ll post it here, too!
Enjoy!
Matt R.
Okay, who hasn’t yet registered for WWRUG 11? Make sure you visit http://wwrug11.com/ and sign up! There are so many cool things that are going to be happening and incredible people there..! Did you know that the founders of Remedy are going to be in attendance? How awesome is that?!
Please check out the site and register! Can’t wait to see everyone there! (I’ll be at the Column Technologies booth!)
Take care,
Matt Reinfeldt
For those of you having some challenges understanding ITIL concepts, this just might help you out! Thank you to Jennifer Meyer for putting it together, Joe D’Souza for sparking the idea, and all others who contributed in any way!!
Enjoy!
ITIL Refrigerator
Downloaded 361 times
I wanted to take a moment to thank everyone who took part in our gathering on May 10th. Doug Mueller gave a very insightful (and entertaining!) overview into the “What’s New in 7.6.04?” topic as well as some of the reasons behind some of the direction BMC is taking on the Suite today.
Overall, it was a successful get-together, and I cannot wait to do it again! I’m hoping we can do something early in 2012, so keep posted!
Take care,
Matt Reinfeldt
As I said on the ARSList today, we’ve been able to pull together a MWRUG meeting on May 10th. All the information and registration information can be found on the Column Technologies website (use this link: http://www.columnit.com/index.php?option=com_redevent&view=details&id=30&xref=31).
…and, here’s some exciting news: Doug Mueller will be in attendance for the morning session!!! He’s agreed to come and make himself available for a Q&A session and maybe talk a bit about ARS/ITSM 7.6.04!
Please go to the site and register! I can’t wait to see everyone!
Folks,
I’d like to get a meeting together sometime in the next month or so, and I’d like to see how many others would be interested in attending. I know there haven’t been many meetings outside of WWRUG in the last year or so, and I’d like to get that changed. I don’t have an agenda as of yet, but I believe the really big topic is BMC Remedy 7.6.04 and ITSM 7.6.04. Obviously, given the interest in cloud computing, other potential topics are SaaS (Remedy OnDemand, for example), Managed Services, Hosted vs. On-Premise, etc. Additionally, I’d like to see who’s pushing self-service in their organizations (and maybe someone wants to do a case study on this?), utilizing RKM and SRM (I don’t care, really, if it’s home-grown, BMC, Kinetic, or some other 3rd-party solution).
Of course, I’m open to suggestions! So, before I go too far down this road, who’s interested? Leave your comments below! (must be registered)
Thanks!
Matt Reinfeldt
